Frequently Asked Questions
What is Vivora?
Vivora is an AI-powered study platform that transforms your class content—lectures, videos, documents, and links—into personalized study materials like notes, flashcards, quizzes, and review guides.
Is Vivora free to use?
Yes, Vivora offers a free trial for a week. To unlock unlimited access, you can upgrade to our Pro plan.
How much does Vivora Pro cost?
Yearly: $6.99/month ($83.88 billed annually)
Monthly: $12.99/month
How do I cancel my subscription?
You can cancel anytime through your account settings or via the Stripe customer portal. Your access continues until the end of your billing period.
What file types can I upload?
Vivora supports:
• Documents: PDF, DOCX
• Images: PNG, JPEG
• Audio/Video: Most common audio and video formats
• Google Workspace: Google Drive, Google Docs, Google Slides, Google Sheets
• Social Media: YouTube, Instagram, Facebook, Reddit, Twitter, Vimeo and more
How do I upload content?
Simply drag and drop files into your dashboard, paste a link, or use the upload button. You can also record meetings directly within the platform.
How does AI-generated content work?
Once you upload content, Vivora's AI automatically creates structured notes, flashcards, quizzes, and review guides tailored to your material.
What is the AI Chatbot?
The AI Chatbot provides instant answers to questions about your uploaded content, helping you understand complex topics quickly.
How do I delete my account?
You can delete your account from the settings page. There is a 30-day confirmation period before permanent deletion.
. How does the referral program work?
Share your unique referral link with friends. When they subscribe, they get 10% off their first payment, and you receive free subscription time matching their plan duration.
. Where do I find my referral code?
Your referral link and code are available on the referral page in your dashboard.
. My upload isn't working. What should I do?
Check your file format and internet connection. If the issue persists, contact our support team through the help center.
. How do I contact support?
You can reach us via the Zendesk chat in the app or submit a ticket through our help center.